You're A Dumb Ass

Apparently I'm a dumb ass.

Crazy caller: "I have been calling for 3 days in a row to talk to someone about my W2, and all I get is voice mails!"

Um, it's Tuesday. There's no way you've been calling 3 days in a row, and if you have, obviously on Sunday you got voice mails.

Me: "Ok, well all W2 calls go to the w2 hot line, so you will have to leave a message if no one picks up."

I know, I'm awful.

Crazy Caller: "You mean there's no live person for me to talk to??"

Ding Ding Ding

Me: "That's correct"

While I agree that getting a voicemail in this situation is not helpful, it's the only option.

Crazy Caller: "So what do I do?? I need to speak to a person!!!!!"

Me, pausing....

Crazy Caller: "If you were me, what would you do?"

Me: "I would just keep leaving messages, since there's no other option"

Crazy Caller: "You're a dumb ass."

CLICK! (aka the crazy lady hung up on me). Not really sure why that makes me a dumb ass, but apparently I am.

Welcome to my day, hope yours was better!